Central Texas Pool Care

Last Updated: 03/21/2025

Introduction

Central Texas Pool Care respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you engage with our website, services, or communication tools—including SMS messaging.

Information We Collect

We may collect personal information such as your name, phone number, email address, service address (if applicable), and other details you voluntarily provide through our online forms or service requests. This information is essential for delivering our services and communicating effectively with you.

How We Use Your Information

We use your personal data primarily to manage pool maintenance, repair, and related services. This includes sending service updates, appointment confirmations, billing notifications, and promotional or marketing messages via SMS or email (with your explicit consent). We may also use aggregated data insights to improve our services and customer experience.

Consent to Receive Communications

By submitting your information through our website or service forms and checking the opt-in box, you consent to receive SMS and email communications from Central Texas Pool Care.

Message frequency may vary.Standard message and data rates may apply.Consent is not a condition of purchase.

Opt-Out Options

You may opt out of communications at any time:

To stop receiving SMS messages, reply "STOP".For help, reply "HELP".To unsubscribe from emails, click the “unsubscribe” link in any message or contact us at [email protected].

We promptly honor all opt-out requests in compliance with applicable laws.

Data Security & Retention

We apply industry-standard security protocols, including encryption and secure data storage, to protect your personal information. Data is retained only as long as necessary for operational, legal, or regulatory purposes. Upon request, and where legally permissible, we will delete or anonymize your personal data.

Sharing of Information

do not

sell, rent, or share your personal information with third parties for marketing or promotional use.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.Information may be shared with trusted subcontractors strictly for operational support (e.g., customer service).All use cases exclude text messaging originator opt-in data and consent; this data will never be shared with third parties.

Data Transfers

If necessary to fulfill our services, your information may be processed or transferred outside your jurisdiction. In such cases, we ensure appropriate legal safeguards are in place to remain compliant with relevant data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us:

Email: [email protected]: +1 (877) 741-4826Web: https://ct-poolcare.com/getservice

To view this Privacy Policy online, visit

https://ct-poolcare.com/privacy